Please read the following privacy policy to
understand how your personal information will be treated as you take
advantage of our offerings. SOCK Software may update this privacy
policy periodically. This Web site does contain links to other sites.
This policy applies only to the online collection of data obtained on
www.socksoftware.com and not to other Web sites to which we link.
SOCK Software is not responsible for the privacy practices or content
of these Web sites. By creating a user account with SOCK Software,
registering for newsletters, product evaluations etc. or by using the
SOCK Software Web site, you thereby grant your consent to the
processing of your personal data in accordance with this policy.
This policy discloses the privacy practices that apply to the online
collection of data obtained on www.socksoftware.com, owned by SOCK
Software, LLC. SOCK Software, LLC. abides by the principles within
the Safe Harbor Program framework as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of data from
the European Union.
SOCK Software's Privacy Policy applies to non-public information
collected by SOCK Software in connection with providing you SOCK
Software products and services. This policy does not apply to third
parties that SOCK Software does not own, employ or control.
What personally identifiable information does SOCK Software
collect from you?
Certain activities on our Web site require the collection of
personally identifiable information. Typically, we will collect only
your name, company name, and email address. SOCK Software also
collects information from other activities you may perform while on
the Web site. These include:
1. Shareware, evaluation and beta download registration
2. Support registration
3. Contacting us
4. Creating an account
5. Completing surveys
When you make a purchase, a third-party payment processor may collect
your credit card details.
SOCK Software also automatically receives and records information on
our server logs from your browser including your IP address, cookies,
unique identifiers (GUIDs), system information and the page you
requested. SOCK Software uses this information for usage and
demographic analysis to make the site a better tool for you.
What are cookies and how are they used?
Cookies are used for setting a key on a your browser that links you
to the current state of a Web session. Their purpose is to let us
know when and where you visit in the site. Your browser can be set to
notify you when you are sent a cookie. If you choose not to accept
cookies, you may not have access to certain functionality on our
site. Site functionality requiring a login will utilise cookies.
Accepting a cookie does not give us access to your computer.
With whom will your information be shared?
SOCK Software will not normally disclose your personally identifiable
non-public information to anyone. SOCK Software may only disclose
personally identifiable non-public information about you to third
parties under the following circumstances:
1. SOCK Software is required to by subpoena, court order or other
legal process;
2. SOCK Software must in order to provide a product or service that
you have requested*;
3. SOCK Software determines that you have violated the Terms and
Conditions for Use of the SOCK Software, Inc. Website, or any of our
usage guidelines for specific products or services;
4. You provide SOCK Software consent to disclose.
* We may share your information with intermediaries such as credit
card companies or banks. These intermediaries serve solely as links
in the distribution chain, and do not store, retain, or use the
information other than to process a transaction.
How does SOCK Software use the collected information?
SOCK Software uses personally identifiable information in a limited
number of ways. We use the information to complete transactions and
to communicate back to you updates on services, products and
promotions that we think, based upon your account details, that you
would find of particular interest. We may, from time to time, send
you communications regarding our products and services. You may at
any time opt-out from receiving electronic communications as
explained below. We do not sell user information to anyone.
How can you opt-out of any newsletters or email
notifications?
We provide you with the opportunity to opt-out of receiving
electronic notifications from www.socksoftware.com at the point where
we request information about you or by editing your details on the
"My Account" page. However, there are a few circumstances
where you will receive email information from us relating to a
product or service you requested. You will not be able to choose to
opt out of these mailings since they are an essential part of the
service you have chosen. These include:
1. Confirmation of purchase
2. Specific requests initiated by you
3. Critical product information (updates, bug fixes etc.)
4. Technical support cases you logged online
What security precautions are in place to protect the loss,
misuse, or alteration of your information?
SOCK Software hosts the site on a third-party secured server. In
addition, your account and personal information are
password-protected so that only you have access to this information.
You may edit your personal information by using your email address
and password.
To whom should questions regarding this privacy statement be
directed?
Questions regarding this policy should be submitted in the
"Contact Us" section of the website. We will strive to
respond to your requests within 3 business days.
How can you change yor personal account information?
SOCK Software provides you with an opportunity to correct or change
the information collected during product registration. This can be
done by signing in from the "My Account" page. You may
change this information at any time and as often as necessary.
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